Legal & Policies

Terms & Conditions

Welcome to the website of Brother’s Venture Trading Corporation (BVTC). By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please discontinue your use of the website.

1. About These Terms

These Terms and Conditions govern your use of the BVTC website, including access to information about BVTC, its products, services, solutions, and contact or quotation-request facilities.

This website is intended primarily for business-to-business (B2B), institutional, and organizational customers and for legitimate business and informational purposes. However, Republic Act No. 11967, or the Internet Transactions Act, covers applicable B2B and B2C internet transactions. Nothing in these Terms is intended to exclude or restrict any right or remedy that cannot lawfully be excluded or restricted.

These Terms and Conditions do not, by themselves, constitute a sales contract, purchase agreement, supply agreement, distributorship agreement, service agreement, or other commercial agreement between BVTC and any customer. Any actual purchase, supply, delivery, payment, warranty, or other commercial transaction shall be governed by the applicable quotation, purchase order, sales agreement, service agreement, warranty, or other written agreement between BVTC and the customer.

2. Company Information

Brother’s Venture Trading Corporation (BVTC), established in 1996, provides institutional hygiene, cleaning, sanitation, janitorial, and customized business solutions to organizations in the Philippines.

• Washroom hygiene products
• Cleaning and sanitation solutions
• Janitorial supplies and equipment
• Restaurant branding solutions
• Customized table napkins and coasters
• Other institutional hygiene and facility requirements

BVTC works with established brands and provides solutions based on the operational requirements of its customers.

3. Use of Website Content

All content published on this website, including text, company descriptions, product descriptions, photographs, graphics, logos, icons, designs, videos, downloadable materials, and other website materials, is provided for general informational and business purposes. Unless otherwise indicated, content is owned by, licensed to, or used with permission by BVTC.

You may access and use the website for legitimate business and informational purposes. Without prior written permission from BVTC, you may not reproduce substantial portions of the website, republish website content for commercial purposes, create derivative works from BVTC-owned content, distribute website materials as your own, or use BVTC trademarks or branding in a manner suggesting unauthorized affiliation or endorsement.

4. Product and Service Information

BVTC makes reasonable efforts to keep website information accurate and current. Product availability, specifications, packaging, pricing, brands, models, colors, dimensions, and other details may change without prior notice. Images may be illustrative and may not represent the exact packaging or configuration currently available. Customers should contact BVTC for current availability, specifications, pricing, and commercial terms.

5. Quotations and Commercial Transactions

Information submitted through the website, including a request for quotation, does not automatically constitute an order or create a binding obligation for BVTC to supply products or services.

Quotations may be subject to product availability, customer requirements, minimum order quantities, delivery location and schedule, applicable taxes and charges, payment terms, credit approval, supplier availability, and other transaction-specific factors.

A purchase or supply arrangement becomes binding only upon the appropriate acceptance, confirmation, purchase order, agreement, or other documentation recognized by BVTC and the customer.

6. Pricing

Prices displayed or communicated through the website are not necessarily final transaction prices unless expressly identified as such. Actual pricing may vary according to product, quantity, customer requirements, delivery location, customization, applicable taxes, promotional arrangements, and agreed commercial terms. BVTC may correct pricing or other information published incorrectly, subject to applicable law and any binding transaction already entered into.

7. Product Availability

The appearance of a product or solution on the website does not guarantee current availability. Products may be subject to supplier availability, product-line changes, discontinuation, allocation, or other supply considerations. Customers should confirm availability before placing an order.

8. Customized Products

Customized solutions may include personalized table napkins, coasters, printing, branding, or other customized requirements. Customized products may require customer approval of specifications, artwork, quantities, and other production details before production.

Once production has commenced, cancellation, modification, or return may be subject to the applicable commercial terms. Customers are responsible for ensuring that submitted logos, artwork, trademarks, designs, and other materials are accurate and that they have the rights or authorization required to use them.

9. Third-Party Brands and Trademarks

The website may display third-party manufacturer and brand names, logos, trademarks, and product information. Such intellectual property remains the property of its respective owner. Inclusion of a third-party brand does not necessarily mean that the brand owner endorses or sponsors BVTC or this website unless expressly stated. BVTC may act as an authorized distributor or supplier of certain brands, as applicable.

10. Website Availability

BVTC aims to keep the website accessible and operational but does not guarantee uninterrupted, error-free, or continuously available operation. Availability may be affected by maintenance, technical problems, internet or telecommunications disruptions, hosting or third-party service interruptions, cybersecurity incidents, or other circumstances beyond BVTC’s reasonable control.

11. External Links

The website may contain links to third-party websites or platforms for informational convenience. BVTC does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms of use.

12. User-Submitted Information

Users may voluntarily submit information through website forms for quotation requests, inquiries, business discussions, or other communications. Users are responsible for ensuring that information submitted is accurate and complete. BVTC will process personal information in accordance with applicable Philippine data privacy laws and the BVTC Privacy Policy.

13. Electronic Communications and Transactions

Electronic communications, submissions, confirmations, and records generated through the website may be used in connection with business transactions to the extent permitted by applicable Philippine law. The validity and enforceability of an electronic transaction shall be determined by applicable law and the specific commercial agreement governing the transaction.

14. Privacy

Collection and processing of personal information submitted through this website are governed by the BVTC Privacy Policy. Users should review the Privacy Policy before submitting personal information.

15. Prohibited Use

• For any unlawful purpose
• To submit fraudulent or misleading information
• To interfere with the operation or security of the website
• To attempt unauthorized access to website systems or information
• To introduce malicious software, code, or other harmful material
• To impersonate another person or organization
• To infringe intellectual property or other rights of BVTC or third parties
• In any manner that could damage BVTC, its customers, suppliers, partners, or other users

16. Intellectual Property

All BVTC-owned website content and materials remain the property of BVTC unless otherwise stated. Nothing on this website grants ownership or a license to BVTC intellectual property beyond the limited right to access and use the website for legitimate purposes. Third-party trademarks, logos, product names, and other intellectual property remain the property of their respective owners.

17. Disclaimer

Website information is provided for general informational purposes. BVTC makes reasonable efforts to maintain accurate information but does not warrant that all content will always be complete, current, accurate, or error-free. Product suitability depends on the customer’s specific requirements and circumstances. Customers should consult BVTC regarding specific operational requirements before relying on website information for a purchasing decision.

18. Limitation of Liability

To the extent permitted by applicable law, BVTC shall not be responsible for losses or damages arising solely from a user’s reliance on general information published on this website. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under Philippine law. Liability arising from an actual commercial transaction shall be governed by the applicable contract, quotation, purchase order, or other agreement.

19. Changes to These Terms

BVTC may update these Terms from time to time to reflect changes in its website, business practices, or applicable requirements. Updated Terms will be published with the applicable Last Updated date. Continued use of the website after changes are posted constitutes acknowledgment of the updated Terms to the extent permitted by law.

20. Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Disputes relating specifically to use of the website shall be subject to applicable Philippine law and jurisdiction. Disputes arising from a specific commercial transaction shall be governed by the applicable agreement, subject to mandatory rights and remedies under Philippine law.

21. Severability

If any provision is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law.

22. Contact Us

Brother’s Venture Trading Corporation
Blk 3 Lot 6 Ocean Park Drive
Brgy. Sauyo, Novaliches
Quezon City, Philippines
Email: brothersventure96@gmail.com
Website: www.brothersventure.com

Privacy Policy

Brother’s Venture Trading Corporation (BVTC) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how BVTC collects, uses, stores, protects, and otherwise processes personal information when you visit our website, communicate with us, submit an inquiry, request a quotation, or otherwise interact with BVTC through the website.

This Policy is intended to align with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and applicable National Privacy Commission (NPC) issuances.

1. Who We Are

Brother’s Venture Trading Corporation
Blk 3 Lot 6 Ocean Park Drive
Brgy. Sauyo, Novaliches
Quezon City, Philippines
Email: brothersventure96@gmail.com
Website: www.brothersventure.com

For purposes of applicable data privacy laws, BVTC is the personal information controller for personal information it collects and processes through its website and relevant business operations, subject to the circumstances of the processing.

2. Data Protection Officer / Privacy Contact

BVTC will designate a Data Protection Officer (DPO) or appropriate privacy contact responsible for privacy-related concerns and data-subject requests.

Data Protection Officer Contact
Email: dpo@brothersventure.com
Telephone: 7728-0411

General privacy contact: brothersventure96@gmail.com

3. Personal Information We Collect

When you submit a contact form, request a quotation, or communicate with BVTC, we may collect:

• Full name
• Company or organization name
• Job title or position
• Email address
• Telephone or mobile number
• Business address, where provided
• Industry or business type
• Product or service requirements
• Information contained in your inquiry or message
• Other information you voluntarily provide

Technical information may also be collected automatically by the website, hosting provider, analytics tools, security tools, or other service providers, depending on the technologies actually enabled, including IP address, browser type, device information, operating system, pages visited, date/time of access, referring website, and general usage information.

4. Purposes and Lawful Bases

BVTC processes personal information only for specified and legitimate purposes and only to the extent adequate, relevant, suitable, and not excessive for those purposes.

Depending on the circumstances, lawful bases may include consent, taking steps at the request of a data subject before entering into a contract, performance of a contract, compliance with a legal obligation, protection of vital interests where applicable, legitimate interests where permitted by law and not overridden by the data subject’s fundamental rights and freedoms, or another lawful basis recognized by Philippine law.

Where processing relies on consent, consent may be withdrawn subject to applicable legal and contractual limitations. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. How We Use Your Information

• Responding to inquiries
• Preparing and providing quotations
• Understanding organizational product requirements
• Communicating regarding products and services
• Processing orders and business transactions
• Coordinating deliveries and customer support
• Maintaining customer and prospective-customer records
• Improving products, services, and website operations
• Managing customer relationships
• Complying with legal and regulatory requirements
• Establishing, exercising, or defending legal claims
• Other purposes compatible with the declared purpose and permitted by applicable law

6. Sharing and Disclosure

BVTC may disclose personal information only when reasonably necessary and permitted by applicable law. Depending on the circumstances, information may be shared with authorized BVTC personnel, website and IT service providers, form-processing providers, hosting providers, delivery or logistics providers, professional advisers, government or regulatory authorities when legally required, and other parties where disclosure is authorized or required by law.

Where BVTC engages personal information processors, BVTC will take appropriate measures to require privacy and security safeguards consistent with applicable law. Where data sharing is subject to consent or a data-sharing agreement under applicable law, BVTC will comply with those requirements.

7. Data Security

BVTC implements reasonable and appropriate organizational, physical, and technical measures designed to protect personal information against unauthorized access, unauthorized disclosure, accidental loss, destruction, alteration, fraudulent misuse, and other unlawful processing. Access is limited to authorized persons who need the information for legitimate business purposes.

8. Data Retention

BVTC will retain personal information only for as long as reasonably necessary for the declared purpose, to fulfill contractual or business requirements, comply with legal and regulatory obligations, maintain legitimate business records, or establish, exercise, or defend legal claims.

For website inquiries and quotation requests, BVTC’s intended retention period is up to two (2) years after the inquiry is closed or last materially acted upon, unless a longer period is required or reasonably necessary for an ongoing customer/prospect relationship, transaction, legal claim, accounting/tax requirement, regulatory requirement, or other lawful business purpose. Transaction records may be retained for the period required by applicable accounting, tax, contractual, and legal requirements.

When information is no longer necessary to retain, BVTC will securely delete, destroy, or anonymize it, subject to applicable law and legitimate retention requirements.

9. Your Rights as a Data Subject

Subject to applicable law and limitations, data subjects may have rights including the right to be informed; access; correction; objection to certain processing; withdrawal of consent where consent is the lawful basis; erasure, blocking, or destruction where applicable; data portability where applicable; and the right to lodge a complaint with the National Privacy Commission. Data subjects may also have a right to damages under applicable law.

10. How to Exercise Your Rights

Requests regarding personal information or the exercise of data-subject rights may be sent to BVTC using the privacy/DPO contact stated above. BVTC may request sufficient information to verify identity and properly evaluate the request. Requests will be handled within the periods and subject to the grounds and limitations prescribed by applicable law.

11. Cookies, Analytics, and Website Technologies

The website may use strictly necessary cookies or similar technologies for website functionality, security, and performance. If BVTC activates analytics or other non-essential technologies, the website will provide the notice and consent mechanism required by applicable law and the actual technologies used will be reflected in this Policy or an appropriate cookie notice.

BVTC will not state that a particular analytics or tracking technology is used unless it is actually enabled on the website.

12. Third-Party Websites and Services

The website may contain links to third-party websites. BVTC is not responsible for third-party privacy practices, security, or content. Users should review third-party privacy policies before submitting personal information to those parties.

Third-party service providers used by BVTC, including form-processing, hosting, analytics, or other providers, may process information on BVTC’s behalf or as independent controllers depending on the service and applicable law. BVTC will use reasonable measures to select and manage service providers appropriately.

13. Data Breach and Security Incidents

BVTC maintains procedures for responding to personal-data breaches and security incidents. Where notification is required under Philippine law or NPC issuances, BVTC will make the required notifications to affected data subjects and/or the National Privacy Commission within the applicable periods and in the manner required by law.

14. Changes to This Privacy Policy

BVTC may update this Privacy Policy to reflect changes in its business operations, website technologies, privacy practices, or applicable laws. The latest version will be posted on the website with the applicable Last Updated date. Where required by law, BVTC will provide additional notice for material changes.

15. Contact Us

Brother’s Venture Trading Corporation
Blk 3 Lot 6 Ocean Park Drive
Brgy. Sauyo, Novaliches
Quezon City, Philippines
General email: brothersventure96@gmail.com
Dedicated DPO email: dpo@brothersventure.com
DPO telephone: 7728-0411
Website: www.brothersventure.com

Return & Refund Policy

Brother’s Venture Trading Corporation (BVTC) is committed to providing reliable products and responsive service. This Policy explains the circumstances and procedures applicable to returns, replacements, refunds, and related customer concerns for products supplied by BVTC.

This Policy applies together with the applicable quotation, purchase order, sales agreement, warranty, or other commercial terms governing a particular transaction. Nothing in this Policy is intended to limit any right or remedy that cannot lawfully be excluded or limited.

1. Scope and B2B Transactions

BVTC primarily serves institutional and business customers. For B2B transactions, returns, replacements, refunds, warranties, and related remedies are primarily governed by the applicable quotation, purchase order, supply agreement, service agreement, warranty, and other contractual terms, subject to applicable Philippine law.

Republic Act No. 11967 (Internet Transactions Act) applies to covered B2B and B2C internet transactions. Where a transaction is covered by mandatory consumer-protection or internet-transaction requirements, BVTC will comply with the rights and remedies required by applicable law.

2. When a Return or Replacement May Be Requested

A customer may contact BVTC when a delivered product is defective or damaged upon delivery; materially different from what was ordered; incomplete; non-conforming to agreed specifications; damaged due to handling or delivery attributable to BVTC or its designated delivery arrangements; or otherwise qualifies for a remedy under the applicable agreement, warranty, or Philippine law.

Where appropriate and legally permitted, BVTC may provide repair, replacement, refund, credit, re-delivery, correction, or another appropriate remedy. Where a particular remedy is mandatory under applicable law, BVTC will provide the remedy required by law.

3. Reporting a Product Concern

Customers should inspect deliveries upon receipt and report apparent discrepancies, damage, defects, or incorrect items as soon as reasonably practicable.

A request should include, where applicable:

• Customer or company name
• Invoice or purchase order number
• Date of purchase or delivery
• Product name and quantity
• Description of the issue
• Photographs or supporting evidence, where applicable
• Other information reasonably necessary to evaluate the request

Email: brothersventure96@gmail.com

4. Evaluation of Return Requests

BVTC may evaluate the reported issue, product condition, purchase and delivery records, applicable warranty, quotation or commercial agreement, whether the issue occurred before or after delivery, whether the product was used, altered, damaged, or improperly stored after delivery, and other relevant circumstances. BVTC may request reasonable supporting documentation, inspection, or return of the product before determining the appropriate remedy.

5. Approved Returns

When BVTC approves a return, the customer will receive instructions. Unless otherwise agreed, returned products should be the actual products supplied by BVTC, properly packaged, accompanied by relevant documentation, and in a condition reasonably consistent with the approved return. If the return is required because of a defect, incorrect delivery, or other issue attributable to BVTC, BVTC will coordinate appropriate return arrangements.

6. Non-Returnable or Restricted Items

Subject to applicable law, certain products may not be eligible for return where the issue is not attributable to BVTC, including products improperly used; products damaged after delivery through improper handling, storage, or use; products altered by the customer; products returned without prior approval; products ordered according to customer-provided specifications and conforming to those specifications; and customized or personalized products subject to Section 7.

This section does not exclude any remedy required by applicable law.

7. Customized Products

Customized products, including personalized table napkins, coasters, printed materials, and products prepared according to customer specifications, require special consideration.

Customers are responsible for reviewing and approving artwork, logos, text, quantities, dimensions, colors, and other specifications before production. Once production has commenced, customized orders generally cannot be cancelled or returned because of a change of mind or customer preference if produced according to approved specifications.

If a customized product is materially defective, incorrectly produced, or does not conform to approved specifications, the customer may contact BVTC for evaluation and an appropriate remedy.

8. Refunds

Where a refund is required or approved, BVTC will determine and provide the applicable remedy in accordance with the governing transaction, applicable warranty, and Philippine law. Depending on the circumstances, the remedy may include a full refund, partial refund, replacement, product credit, or another lawful remedy.

Refunds will generally be processed using the original payment method where reasonably practicable. If the original payment method cannot reasonably be used, BVTC may coordinate an alternative lawful refund method with the customer.

9. Refund Processing Time

Once a refund has been approved and all required return or verification procedures have been completed, BVTC will initiate the refund within the period required by applicable law or, where no specific statutory period applies, within the period communicated to the customer upon approval. The time for funds to appear may depend on the payment provider, bank, card issuer, or other financial institution.

10. Delivery-Related Issues

Customers should notify BVTC as soon as reasonably practicable if products are damaged, lost, or otherwise affected during delivery. BVTC will evaluate delivery records, proof of delivery, product condition, applicable logistics arrangements, responsibility for delivery, insurance or carrier arrangements, and the applicable commercial agreement.

11. Customer-Initiated Returns

Returns requested solely because of a change of mind, ordering error, excess quantity, or other customer preference are not automatically entitled to a refund or replacement. Such returns are subject to BVTC approval and applicable commercial terms. Customized products are generally not returnable after production has commenced where they conform to approved specifications, except where a remedy is required by law or the product does not conform to those specifications.

12. No Waiver of Legal Rights

Nothing in this Policy waives or restricts any consumer right, warranty right, or other legal remedy that cannot lawfully be excluded or limited under Philippine law. Where applicable, the Consumer Act of the Philippines, the Internet Transactions Act, their implementing rules, and other applicable laws and regulations prevail over any inconsistent provision of this Policy.

13. Contact Us

For return, replacement, or refund requests:
Brother’s Venture Trading Corporation
Blk 3 Lot 6 Ocean Park Drive
Brgy. Sauyo, Novaliches
Quezon City, Philippines
Email: brothersventure96@gmail.com
Website: www.brothersventure.com
Please include your invoice, purchase order, or other transaction reference whenever available.

Dispute Resolution Policy

Brother’s Venture Trading Corporation (BVTC) is committed to resolving customer concerns fairly, promptly, and professionally. This Policy establishes a process for addressing complaints, product concerns, delivery issues, payment concerns, and other disputes arising from transactions with BVTC.

The Policy is intended to support fair dealing, transparency, and accessible customer redress in accordance with applicable Philippine laws and regulations.

1. Our Commitment

BVTC believes most customer concerns can be resolved through direct communication and good-faith discussion. Customers are encouraged to contact BVTC first so that the concern can be understood, the relevant transaction reviewed, and an appropriate resolution considered.

2. Step 1 — Submit a Complaint to BVTC

Complaints may be submitted to brothersventure96@gmail.com.

Where applicable, a complaint should include:

• Customer or company name
• Contact person
• Contact details
• Invoice or purchase order number
• Date of transaction
• Product or service involved
• Description of the issue
• Supporting photographs or documents
• Requested remedy or resolution

Providing complete information helps BVTC investigate and respond efficiently.

3. Step 2 — Internal Review

BVTC will review available information and may contact the customer for clarification or additional documentation. Depending on the complaint, BVTC may review sales records, purchase orders, quotations, product specifications, delivery records, proof of delivery, payment records, product warranties, communications, and other relevant information.

BVTC may coordinate with suppliers, manufacturers, logistics providers, or internal departments where reasonably necessary.

4. Step 3 — Proposed Resolution

After reviewing the complaint, BVTC may propose an appropriate resolution based on the circumstances, applicable contractual terms, warranties, and Philippine law.

• Product replacement
• Repair, where applicable
• Refund
• Partial refund
• Product credit
• Re-delivery
• Correction of an order
• Clarification of product specifications
• Adjustment to an invoice
• Another commercially reasonable and lawful solution

5. Internal Redress Period

For internet transactions covered by Republic Act No. 11967 (Internet Transactions Act), BVTC will maintain an accessible internal redress mechanism. Under Section 24 of the Act, an internal redress mechanism is deemed exhausted if the complaint remains unresolved after seven (7) calendar days from filing, subject to the Act and applicable implementing rules.

BVTC may continue working with the customer toward an amicable resolution after this period where appropriate. Nothing in this Policy prevents a customer from pursuing any remedy available under applicable law.

6. Good-Faith Resolution

BVTC and the customer are encouraged to communicate in good faith and provide accurate information reasonably necessary to resolve the dispute. Customers should allow BVTC a reasonable opportunity to investigate and respond before escalating the matter externally, except where applicable law provides otherwise.

7. Alternative Dispute Resolution

Where direct resolution is unsuccessful, the parties may mutually agree to an appropriate alternative dispute-resolution mechanism, including negotiation, mediation, conciliation, or arbitration where separately agreed and permitted by applicable law.

Any arbitration agreement must be separately agreed where required by law and applicable contractual arrangements. Nothing in this Policy creates a mandatory arbitration agreement.

8. Government and Regulatory Remedies

Nothing in this Policy prevents a customer from exercising any right or remedy available under Philippine law. Depending on the nature of the complaint, a customer may seek assistance from the appropriate Philippine government agency or pursue other lawful remedies.

For consumer complaints within the jurisdiction of the Department of Trade and Industry (DTI), the customer may use the applicable DTI complaint-handling mechanisms.

9. Data Privacy During Dispute Resolution

Information submitted during complaint and dispute-resolution processes may contain personal or business information. BVTC will process personal information only for legitimate purposes connected with investigating, responding to, and resolving the complaint, and for applicable legal, regulatory, contractual, or lawful business purposes. Personal information will be handled in accordance with the BVTC Privacy Policy and applicable Philippine data privacy laws.

10. Commercial and Contractual Disputes

For B2B transactions, the applicable quotation, purchase order, supply agreement, service agreement, or other written commercial agreement may contain additional dispute-resolution provisions. Where a valid contractual dispute-resolution provision exists, the parties shall follow the applicable contractual procedure, subject to Philippine law and mandatory legal rights and remedies.

11. Governing Law

This Policy and disputes relating to BVTC’s website and transactions shall be governed by applicable laws of the Republic of the Philippines. Nothing in this Policy is intended to restrict any mandatory legal remedy or jurisdiction provided under Philippine law.

12. Contact Us

For complaints, concerns, or dispute-resolution requests:
Brother’s Venture Trading Corporation
Blk 3 Lot 6 Ocean Park Drive
Brgy. Sauyo, Novaliches
Quezon City, Philippines
Email: brothersventure96@gmail.com
Website: www.brothersventure.com

INTERNAL COMPLIANCE CHECKLIST BEFORE PUBLICATION

This page is for BVTC internal use and should NOT be published as part of the website legal pages.

• Confirm the designated Data Protection Officer (DPO) and DPO telephone number 7728-0411; the dedicated DPO email is dpo@brothersventure.com.
• Confirm BVTC’s NPC registration, non-registration, or exemption/declaration status, as applicable.
• Confirm the actual website data flows and third-party providers (hosting, Web3Forms, analytics, cookies, security tools).
• Ensure the Privacy Policy exactly matches the actual technologies and data retention practices.
• Implement the stated retention schedule operationally, or revise the schedule before publication.
• Confirm BVTC can operationally meet the refund-processing language in Section 9 of the Return and Refund Policy.
• Confirm all B2B quotations, purchase orders, supply agreements, warranties, and service agreements take precedence for transaction-specific terms where applicable.
• Replace any remaining website legal-page placeholders and ensure the domain is www.brothersventure.com.
• Have Philippine counsel perform a final legal review before public launch.

Legal basis reviewed: Republic Act No. 10173 and its IRR; National Privacy Commission guidance; Republic Act No. 11967 (Internet Transactions Act); and applicable Philippine consumer-protection principles. This document should be maintained alongside BVTC’s actual privacy, information-security, sales, returns, and dispute-resolution procedures.

Questions about these policies

Brother’s Venture Trading Corporation
Blk 3 Lot 6 Ocean Park Drive, Brgy. Sauyo, Novaliches, Quezon City, Philippines
brothersventure96@gmail.com